The rural Canterbury cafe has visited police by offering dozens of terrible reviews and customer service advice. Its owner has been described as a Rudra Woman in New Zealand. Blair reports the ENSRO.
Springfield is about 65 kilometers west of Christchurch, the last petrol stop on the nation's highway 73, which passes through Arthur's way west through the Southern Alps on the west coast.
The rural town, which has about 500 inhabitants, is known for its large pink dessert sculpture, subject to the cartoon character Homer Simpson who lives in a similar town and loves donuts.
* Café who has herself & # 39; Home of Terrible Trip Advisor Reviews & # 39; Says & # 39;
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In recent times, talk about the city has come to the Springfield store and the cafe – known as "F … of shop" – which attracts the worst response to any cafe in New Zealand.
Since February 2014, Cafe has been the subject of 101 reviews on the Trip Advisor, including the "deadly" ratings of 101, of which the most recent fortnight was posted.
Consumers have compared it to a poorly running hotel with British sitcom, the Fawty Towers, and says that the owners are insulting to a sick, rude, humiliating and hospitality.
There are mixed reviews about café food and coffee. She has won national awards twice for her pies. Flat White will cost you $ 5.30.
"The best part of this place was salt on the average chips. The worst service I have ever experienced and … Rudra," said in a February review.
"Terrible customer service. I do not like to say anything bad about a place, but I can not help myself here." Clumsy, unreliable. This diet is also not good. Favor yourself and continue driving, "posted another review. Say after a fortnight.
In the past five August, the consumer's café is one of the three-five-star reviews that say that the diet is good but "we usually wait completely for entertainment". "That woman is very upset … but she can cook. We recommend to stop by. If you are brave, complain."
The police say they have received complaints from people who have visited Café. They talked to the owners and provided "customer service advice."
Content The owners have been asked to chase people from the café by. Others are in tears.
Some local residents of Springfield boycotted the café, which they believe the city's reputation has been lost.
"It's a shame for our community," said Resident Graham Dawson Content. "I want to go to them – the whole town wants to go to them."
A & # 39; A Disagreement Disorder & # 39;
Chloe Typill and some friends visited Springfield stores and cafés in early January and saw that a woman was abused and left in tears by a woman's employee.
Australian tourist, the woman was taking a lunch meal in her café with her companion and humbly asked Burstein when her coffee was ready.
Tipl says that the woman had ordered that after some confusion about the type of woman coffee, the man "proceeded to insult her." He said that he would return his money, then get his inch from his face and insult him, telling her that she is rude.
The woman left "without tears" and ended up without feeding her partner with her partner.
Never visited Café from Christchurch and was unaware of his reputation.
"It was like that [the staff member] Flicked a switch I think it was probably under pressure, but if you are busy you will not get snapped on a customer like him. "
She was upset over what she saw, trying to write a review on the Trilogy TripAdvisor. He was surprised to find dozens of posts from people who also had terrible experiences.
"How shameful it is to us as a nation with a famous cafe for bad customer service."
Local people of the city are unwilling to speak public about cafes, but say there are many incidents where consumers have been tears. The busy cafe is that, the couple who owns it get the hatred.
Dawson, who is the president of the Springfield Township Committee, says that the cafe is a "looted mob that hates people to serve".
"There is no need to talk to many people before someone comes to a bad experience."
Springfield is a "natural habitat" for people from east or west on State Highway 73, and Cafe says "nothing for the Township's reputation", he says.
"It has become known for F … Shop of, because it is called to you [when you go there]. If you stop there, you will not be considered like a human – you're more likely to abuse. "
Dawson, who lives in the city since 1997, says that many people in the "tight knitted" community want to shut down the café, but they are not able to do anything other than pulling their support.
The Springfield store and Cafe has been the main center of the Springfield community for over 50 years. It is one of the three cafes in the city. The next place you can get coffee on the west coast is Arthur Pass, which is an hour's distance.
Former Salin Meyer Bill Woods bought his business and house in 1983.
Before selling and renting a new owner to the building, he and his wife ran the store and café for many years.
After that the business has passed through many hands. Existing owners, Karen and Donald Coolingford took lease some years ago, moving from Auckland to the south a decade ago.
Woods said that he and his wife "got a little distraction" [the Cullingfords] We are not treating the way they treated their customers ".
"I can not do anything because they follow the lease, of course, we do not have that belt that they feel good because they are given to their customers. If you are not nice people will not come back."
He admitted that he might choose not to renew his lease, but says he is not an option.
"The existing taxpayers invested a lot of money to buy the previous owner's business. If I do not renew the lease, that means I will ruin their investment. Bill Woods does not do that kind of thing, he can not sleep at night.
"The best way to help the community is to give it to business and people if they do not like it [the Cullingfords] Lease with a reasonable period so that they can sell the business and re-invest their investments, and that's what I did. "
New Zealand's natural woman?
While Carin Coolingford was the only person working at the Springfield store and café Content Visited earlier this month. Her husband was at home.
If you read the reviews, Clingford is obviously "the most obscene woman in New Zealand", who is known for her work being useless, reckless and apparently interested.
In September last year, a post on a Trip Advisor says, "Avoid this place." "The woman behind the counter had zero respect for zero customers and its paying customers."
Content Eat lunch and cafe at the cafe – an overcooked stick pie and cumwell flat white – close to Collingford to comment.
During that time, there was nothing about how she acted as a "Witch of Springfield", as one reviewer wrote in 2017. It was pleasant to some customers coming to the store, and a couple was also managed. Jokes
Among the people serving and making coffee, Cluckingford says Content That she has refused to read online reviews about the cafe, most of which are written by "keyboard warriors". The 60-year-old laughter is called some of the words used to describe her.
"Many people reading [the reviews] Come here to slaughter Do I Feel Like Newsted Nostist Women? "
2012 and 2013, in the New Zealand Supreme Piece's Café Boutique section, the fifth and second position, respectively, has been accepted by Kulingingford on the occasion, especially when she stretched a long stretch without a day, it can become "messy". .
"I know that I have done a great meal and … when people break my food, I feel a little uncomfortable."
They do not buy that the customer is always right. In short, they are not, and people's expectations are high when they talk about the service they receive from the cafe staff.
Coolingford says, "People should come for food, not my wonderful personality."
Those who leave their manners on the door are specially spoiled.
"As far as I'm concerned, we do not have a class system in this country. I am your belief, color, your religion, or your age as well as you deserve. Everyone is entitled to some kind of etiquette.
"If you come here and treat me like a bit, you can get it back."
Coolingford says it has been called "a really bad name by the people on the other side of the counter".
Over the years, she has been threatened with knives and rape, and "I have kept customers on my counter and killed me on the face."
Coolingford says that he has a habit of talking with him, so he can not forget what he does. On occasion it has been troubled. She remembers an incident where she was repeatedly burning caramel milkshakes and the customer told her, "Are you calling me a b?". It resulted in a negative review, he says.
Coolingford and her husband have seen the lawyer about online reviews, who believed that some people were prevented from visiting the cafe. She also accepts that people stop watching what is wrong.
"If I'm ready to go ahead with it [the lawyer] Waiting there … but I do not want stress. I've taken a lot of that – I say quite, hand over. "
Coolingford says that she and her husband went to Canterbury for scenery and a better lifestyle.
"We did not think we were moving in a different country."
It was "the biggest mistake in our life" by saying that people were from Auckland.
She says that Cantabrians are "nasty". "I find people who come here and say 'Do not give me any f … Auckland coffee'. You understand how people [in Canterbury] Does the Aucklanders hate? Man, he throws me away. "
કુલિંગફોર્ડ કહે છે કે જ્યારે તેણી અને તેના પતિએ સૌ પ્રથમ વ્યવસાય સ્થાનિક લોકો ખરીદ્યા હતા ત્યારે તેમને ડિસ્કાઉન્ટ અને ઇચ્છાઓ જોઈએ છે.
"અમે આ નગરમાં કોઈને પણ કોઈ વફાદારી નહોતી. મેં કહ્યું 'ના, હું મિત્રો બનાવવા અહીં નથી – હું પૈસા કમાવવા માટે અહીં છું'."
સ્થાનિક લોકો કહે છે કે દંપતી પોતાને સમુદાયની પ્રવૃત્તિઓમાં શામેલ નથી કરતી અને અલગ થઈ ગઈ.
"આ નગરના લોકો મને પસંદ નથી કરતા અને હું તે સ્વીકારું છું," કુલીંગફોર્ડ કહે છે.
સ્પ્રિંગફીલ્ડ સ્ટોર અને કૅફે શટ ડાઉન કરવા માંગતા લોકો માટે કેટલાક સારા સમાચાર છે. તે બજાર અને લોકો પર છે – "પ્રકાર … જે સમીક્ષાઓ વિશે કાળજી લેતી નથી" – તે ખરીદવામાં રસ બતાવ્યો છે, તેણી કહે છે.